Availability?
At West Coast Trading Company (Westcoasttradeco.com), we go out of our way to select distinctive merchandise. Please understand that some of our featured items are purchased in limited quantities and, because of their limited availability, their stock may not or cannot be replenished. When an item shown on Westcoasttradeco.com and is no longer in stock, we make every effort to remove that item from the Site in a timely fashion. Should you have any questions concerning the availability of a particular item, please contact us.

Returns & Refunds?
Complete satisfaction is our guarantee. If, for any reason, you are not satisfied with your purchase, we will refund or exchange within 14 days of delivery. We will replace or refund your purchase as the result of a manufacturer defect. Please return items in original packaging with a copy of your invoice. Indicate on the invoice or a separate piece of paper the reason for return and what action you would like to be taken. Packages must be returned prepaid. We recommend you insure all packages. West Coast Trading Company (Westcoasttradeco.com) cannot accept C.O.D. deliveries.Westcoasttradeco.com will not refund shipping charges for returned items (shipping charges are non-refundable). Please contact us by email with any further questions about our return policy.
Credit card refunds will only be posted to the credit card used on the original purchase. Please allow 2-3 weeks from the date that your return has been received by West Coast Trading Company for your account to be credited. If you made a purchase using a check or money order, your refund will arrive in 2-3 weeks of receipt of your return.

Payment Methods?
West Coast Trading Company accepts American Express, Visa and MasterCard.

What is the credit card verification number?
This number provides a safeguard when a purchase is made using your credit card. For Visa and Mastercard , it is the last three digits printed on the back of the card in the signature bar. For American Express, it is the four digits printed above the account number on the front (right) of the card.

Sales Tax?
Sales Tax and local taxes on merchandise will be charged for the following states: CA.

How will my purchase be delivered when I order online?
Purchases will be shipped within the contiguous US (48 states) (Alaska, Hawaii, Puerto Rico, P.O. Boxes and APO Addresses are excluded.). Please contact us via email about shipping to other locations. Note that items shipped outside the contiguous U.S. will be subject to additional charges.

We carefully choose the delivery service that is best to ensure that your order is delivered in excellent condition. Orders are shipped from our by USPS, UPS Ground or Common Freight Carrier. Shipping and handling fees will be charged based on shipment weight/volume, delivery destination, and retail value of order. You will be emailed with the date the merchandise was shipped.